Unlimited IT Support with world class infrastructure

Sit Back and Relax: We’ve Got Your IT Systems Covered with Unlimited Support All Day, Every Day

Say Goodbye to Unpredictable IT Bills ,Be Assured With Flat-Rate Maintenance and Support

You shouldn’t have to budget for IT repairs and updates on an hourly basis – standard maintenance can be unpredictable. With our unlimited IT support, there’s no cap on the number of phone calls, emails, or requests you submit to Phoenix USA.

Unlimited IT support comes at a predictable monthly cost and encourages proactive system management – with less neglect and downtime.

United States-based Support Assistance That Recognizes Your Needs

Describing tech issues over the phone can be complicated – you need friendly IT support professionals that speak your language and can immediately understand your situation.

As an American company, we strive to provide quick solutions that are easy to comprehend and apply to your specific location. We’ll even drop by in person to provide immediate support if necessary!

Our experts will resolve your support tickets immediately with remote support. Even if we aren’t visiting your office in-person, you can trust that all of our remote representatives are US-based and skilled in communicating solutions in terms everyone can understand

24-hour live help desk assistance

Our help desk engineers are carefully screened, licensed, and trained to offer incredibly courteous support. Professionals who have passed our rigorous hiring requirements and have experience may be counted on to respond quickly to your workforce. We'll take the time to clearly explain difficult chores and issues so that you may resume working in no time.

IT-related concerns are handled by employees on average for 30 minutes each day. In a year, that comes to around 120 hours!

With unrestricted Live IT assistance, proactive network maintenance, and vigilant vulnerability monitoring, we can find problems before they force a process to go offline. The ability to focus fully on essential tasks rather than resolving technical issues is made possible by offering staff limitless IT support. This helps to maintain the goodwill of your company among our personnel.

Increasing work force output

Consistent Pricing

While occasionally enjoyable, surprises should not be used to manage the finances of your company.
Our predictable pricing functions as a facilitator for easy business financing and budgeting; it eliminates accounting turbulence and makes budgeting for your CFO simpler. Furthermore, the proactive IT help we provide reduces downtime, makes workers happier, and increases revenue, which greatly expands your company.

Superior Cybersecurity

The easiest method to avoid cyberattacks and a total shutdown of operations is to recognise the warning indicators as soon as they appear. Phoenix USA's unlimited package comes with continuous vulnerability scanning for backup failures, human-backed monitoring, and intervention. threats to and breaches of security.

Disaster Recovery Technology and Business Sustainability

Seven of every twenty small businesses that suffer a significant data loss close their doors within a year. Keep your company from joining the statistics. With continuous monitoring, testing, and proactive backups available around-the-clock, your business can expand with confidence.
Currently dealing with a technological catastrophe?
Your team will be back online in a matter of minutes once our Instant On-Cloud Server deploys an exact copy of your local server.

Only One Point of Contact

Lack of coordination between multiple departments and the proper IT procedures frequently results in problematic circumstances. By acting as a single point of contact for all issues relating to IT and vendor management, we can address this problem.
We act as the initial point of contact, identify the underlying reasons of problems, and escalate concerns to your vendor for faster resolutions.