Information We Collect From You
We collect your personal information directly from you through your interactions, use, and experiences with our websites, products and services. We also obtain your information indirectly from our Business Partners and other third-party sources.
“Business Partner” means any third party with whom we have a business relationship to assist us with: providing you with our products or services, processing your payments, tailoring content to your interests, sending you information or offers or performing other functions to support our relationship with you. 

How We Use and Share Your Information
We use your personal information for purposes such as:
•    Providing you with our products and services and enhancing the quality of your customer support;
•    Tailoring your customer experience. For example by making product or service recommendations to you
•    Improving our products and services
•    Complying with applicable laws.
•    Improving the safety and security of our website, products and services. For example by detecting, preventing, investigating and responding to risks that could harm you or PhoenixComputer.Store.

We may share your personal information with our affiliated companies and Business Partners to perform functions such as assisting us with completing any transactions, sharing information about our products and services, or offering you our latest deals and promotions. For more information refer to: How We Use and Share Your Information.

Our Use of Cookies and Other Technologies
When you interact with PhoenixComputer.Store’s websites, online services, interactive applications, email messages or advertisements, we may use cookies and similar technologies to help us tailor your experience, better understand your preferences, tell us which parts of our websites you have visited, facilitate and measure the effectiveness of our interest-based advertisements and web searches. We also use web beacons to help deliver cookies and gather data about our site performance and user journeys to and on our website. 

For Small Business users accessing MyPhoenixComputer.Store Mobile, PhoenixComputer.Store uses Google Workspace to facilitate application delivery. Google Workspace allows PhoenixComputer.Store to collect the business name, domains associated with the business, and the name and email address of its employees. This information is used to populate the organization’s profile and facilitates specific users’ experiences within the application.

Your Consumer Privacy Rights
You can exercise your privacy rights under applicable privacy laws (such as the California Consumer Privacy Act) concerning your personal information by emailing Privacy@PhoenixComputer.Store.com or visiting our Data Subject Request (“DSR”) web portal if you have a registered PhoenixComputer.Store MyAccount. For more information about your privacy rights, please refer to: Your Consumer Privacy Rights.

California Residents – Data Categories
California residents can learn more about the categories of personal information we collect about you, and how we share it with our Business Partners here. Other than our use of online analytics and advertising activities, which could be construed as a “sale” of personal information under the California Consumer Privacy Act (“CCPA”), we do not otherwise “sell” your personal information to unaffiliated third parties (for example, offline sharing of your contact or other data with unaffiliated third parties for their own marketing purposes).

California residents have the right to opt out of sales of your personal information. Click here to exercise your right to opt-out of selling your online information. This will submit your request; you will see a dashboard that confirms “Statistical” and “Marketing” sharing has been turned OFF (no checkmarks are shown next to the activity, and the toggle next to each category is to the left and gray (turned off). You do not need to press ”Save Changes” again. To re-enable this sharing, you can re-access this link, change the toggle for each category to the right, and select ”Save Changes.” If you are using a browser with a privacy signal opting out of sale, these categories will automatically be OFF and remain OFF unless the signal is discontinued, allowing you to change these settings.

Although we do not sell offline information to unaffiliated third parties, you may contact us at privacy@PhoenixComputer.Store.com to be added to a California resident offline “opt out of sale” list that would be referenced should we ever consider doing so in the future.

You can also click on the “Do Not Sell My Personal Information” link at the bottom of our webpage to exercise your opt out rights, or you or your authorized agent may send a request by mail at our address listed below. For more information about the rights you have as a California resident and how PhoenixComputer.Store complies with the CCPA, refer to: California Residents.

Your Marketing Choices
You can make choices about how PhoenixComputer.Store reaches you with marketing offers or utilizes interest based advertising, as well as customize your general communication preferences, at any time by logging into your PhoenixComputer.Store MyAccount to update your preferences. You can also visit the Preference Management Center, or go to PhoenixComputer.Store’s List Removal Page to be removed from marketing-related communications. You may also view PhoenixComputer.Store’s Cookie Notice, which outlines your choices about personalized advertising. For more information about your choices refer to: Your Marketing Choices and Our Use of Cookies and Other Technologies.
Contact Us    For other privacy questions, issues, concerns or complaints, please email us at Privacy@PhoenixComputer.Store.com or write to us at:

Changes to This Privacy Statement    We may make changes to this Privacy Statement from time to time. If there are material changes to the Privacy Statement, we will revise the “last updated” date at the bottom of this statement. We encourage you to periodically review this Privacy Statement to learn how PhoenixComputer.Store is protecting your personal information.
Information We Collect About You
The types of information we collect about you depends on your use of our products, services and the ways you interact with us.  This may include information about:

•    How you use or visit our websites, accounts with PhoenixComputer.Store or applications.
•    How you use our services and products and interact with us.
•    Contact, billing and other information you provide.
•    Improving and developing our products and services.
•    Personalizing and recommending our products and services.
•    Advertising and marketing to you, including sending promotional communications, targeting advertising and presenting you with relevant offers.
We also obtain information from third-party sources. We protect information obtained from third parties according to the privacy practices as described in this Privacy Statement. These third-party sources can change, and may include:

•    Data brokers from which we purchase demographic data to supplement the information we collected about you.
•    Communication services, including email providers and social networks, when you give permission to access your information on such third-party services or networks.
•    Partners with which we offer co-branded products or services, or engage in joint-marketing activities.
•    Publicly available sources such as open government databases.
The personal information we collect can include the following:

•    Contact details such as your name, email address, mailing address and telephone numbers.
•    Employment information such as your job title and other business or company information.
•    Credentials such as your passwords, password hints and similar security information used for authentication and MyAccount access.
•    Demographic information such as your age, gender, country, interests and preferences. 
•    Web form information you provide in our web forms (forms you choose to complete will indicate whether the data requested is mandatory or voluntary).
•    Payment information to process payments, such as a credit card number and associated security code.
•    Account history information related to products or services you purchase and activities associated with your account.
•    Cookie and tracking information such as IP address, device identifier, location data, browser type and language, access times, the Uniform Resource Locator (URL), other unique identifiers and technical data that may uniquely identify your device, system or browser.
•    Browser history information about the websites you visit.
•    Error reports and performance information of the products and any problems you experience, including error reports.
•    Troubleshooting and help information when you contact PhoenixComputer.Store to make a purchase or for technical support or customer support services, phone conversations or chat sessions with our representatives which may be monitored and recorded.
•    Content consumption information about media content (e.g. T.V., apps and games) you access through our products.
•    Feedback and rating information you provide to us such as customer survey feedback and product reviews you write.
•    COVID-19 health and vaccination status and thermal temperature readings (as permitted by applicable law or in compliance with applicable public health directives).
•    Workspace location information.
How We Use and Share Your Information
We use and share your information to:

•    Create, deliver and maintain our products and services.
•    Establish and maintain your account.
•    Measure credit and payment risk.
•    Provide account related services and information.
•    Help you with customer service and technical support issues or questions.
•    Help us improve and personalize our products and services. 
•    Provide you with marketing and promotional communications and deliver targeted and relevant advertising and relevant offers to you, which includes making better predictions about content and marketing offers that may interest you.
•    Authenticate your identity.
•    Detect and prevent fraud.
•    Manage and protect our networks, services and customers.
•    Meet our legal obligations and conduct research.
•    Promote the overall health and safety of the workplace, including to help reduce the risk of COVID-19 infections at PhoenixComputer.Store premises.
•    Book desk reservations at PhoenixComputer.Store premises. 
COVID-19 Health Survey Tools, Thermal Vision Camera and COVID Self-Reporting

In order to help reduce the risk of COVID-19 infections and keep our communities safe, all PhoenixComputer.Store employees, contingent workers, and visitors may be asked to complete a COVID-19 health and vaccine survey, attest to their COVID-19 vaccine immunization status and/or COVID-19 negative test results, and/or pass a thermal body temperature screening in order to gain access to PhoenixComputer.Store premises. The thermal vision camera measures your body temperature on an anonymous basis and PhoenixComputer.Store does not retain youyr body temperature. If your body temperature is equal to or above 100.4 degrees Fahrenheit, you will be denied entry and/or asked to leave PhoenixComputer.Store premises.

The COVID-19 health and vaccine survey collects your name, email address, PhoenixComputer.Store badge number, work location, COVID-19 vaccination status and limited health data you voluntarily provide. The COVID Self-Report voluntary reporting tool collects your name, email address, PhoenixComputer.Store badge number, work location, phone number and limited health data you voluntarily provide. Subject to local laws, we will collect proof of your COVID-19:

(a) Vaccine immunization status certificate issued by the local government authority, including digital certificates issued by the local government authority (e.g., COVID-19 digital certificate), or
(b) Negative COVID-19 screening test result including:

•    your first and last name
•    specimen collection and negative test result dates
•    the entity issuing the COVID-19 negative test result
Your Consumer Privacy Rights
Consumer privacy rights vary depending on where you reside, but PhoenixComputer.Store will make reasonable efforts to honor your request even if you are a resident of a country or state that does not require us to do so under applicable law. You may have the following consumer privacy rights under applicable state laws:

•    Right to Know: you may have the right to request information about the personal information we have collected about you and for what purpose.
•    Right to Access: you may have the right to request information about how we process your personal information and to obtain a copy of that personal information.
•    Right to Portability: you may have the right to receive your personal information, in a structured, commonly used, and machine-readable format and to have that information transmitted to another organization in certain circumstances.
•    Right to Deletion: you may have the right to request the deletion of your personal information that we have collected from you.
•    Right to Be Free from Discrimination: PhoenixComputer.Store will not discriminate against you for exercising your consumer privacy rights. 
•    Right to Opt-out of Sharing: you may have the right to opt out of PhoenixComputer.Store sharing your personal information with third parties for some purposes, including sharing that may be defined as a sale under certain laws.
•    Right to Make Choices About Email Marketing: you may have the right to make choices about receiving email marketing.
Please keep in mind that we may not be able to honor all requests, such as if the information is required to process your payments or returns, to fulfill your order, or to comply with tax, audit, or other regulatory requirements. Please refer to Submitting Access or Deletion Requests to learn how to submit a request.

California residents can also turn on the Global Privacy Control (GPC) to opt out of the “sale” of your personal information for each participating browser system that you use or can click on the “Do Not Sell My Personal Information” link at the bottom of our webpage for other options. Learn more at the Global Privacy Control website. Please keep in mind that these opt-out tools are limited to the device and web browser you are using because they work off your device ID or browser ID. If you use another device or browser, you will need to opt-out on each device and browser. If you block or clear cookies from your browser, it may remove the opt-out settings, requiring you to opt-out again.

California Residents
The California Consumer Privacy Act (“CCPA”) grants California residents certain rights regarding the personal information that businesses have about them, including the right to request access or deletion of your personal information, as well as the right to direct a business to stop selling your personal information. While PhoenixComputer.Store does not sell personal information to third parties, the CCPA has a broad definition of sale and the certain data collected on our sites by third parties for purposes of interest-based advertising may be a “sale” under the CCPA. PhoenixComputer.Store may be categorized as a “Service Provider” under the CCPA in certain cases, such as in providing products and services to our customers. In other cases, PhoenixComputer.Store may be categorized as a business, such as in our day to day operations. The categories of third parties to whom personal information is disclosed that may be considered a “sale” under California law include advertisers and marketing partners and data analytics providers. The categories of information we may share with such parties may include device information and identifiers, such as IP address, and unique advertising identifiers and cookies; usage information, such as browsing history; location information, such as city; and inference data. To opt out, please click the “Do Not Sell My Personal Information” button at the bottom of our webpage, or you or an authorized agent acting on your behalf (subject to our verification of the identity and legal authority associated with such request as required by law) can also send your request to us.